February 23, 2026 — ALE Solutions, a Corpay company (NYSE: CPAY) and the nation’s leading provider of temporary housing for displaced families, is celebrating 25 years of helping people find stability when it matters most.
Founded in 2001 in St. Charles, Illinois, as a one-person operation, ALE Solutions has grown into the #1 temporary housing company in the U.S., now supported by more than 400 employees nationwide. While the company’s scale, technology, and reach have expanded significantly over the past two and a half decades, its mission remains unchanged: remove housing as a source of stress during displacement.
“ALE started with the belief that people deserve clarity, compassion, and real support when their lives are turned upside down,” said Tim Perman, President of ALE Solutions. “Twenty-five years later, that belief still drives everything we do. Our tools have evolved, our footprint has grown, but our purpose hasn’t.”
Built in the Field, Proven in Crisis
Over the past 25 years, ALE Solutions has supported families, insurance carriers, and adjusters through some of the most complex displacement events in the country. A defining moment came in 2005 during Hurricane Katrina, when ALE executed its first large-scale, boots-on-the-ground catastrophe deployment—an experience that helped shape the company’s modern catastrophe response model.
Since then, ALE has provided on-site support across:
- 26 major catastrophe events, including Winter Storm Elliott, the Hawaiʻi Kīlauea Volcano eruption, and the BP Oil Spill
- 35 hurricanes
- 33 wildfires
- 63 tornadoes
Today, ALE’s nationwide reach and operational infrastructure allow the company to rapidly scale during catastrophic events—delivering housing solutions when demand is highest and timelines are most critical.
Technology Designed Around Real Needs
As displacement events have grown in complexity, ALE Solutions has made significant investments in innovation and digital experience to better serve carriers, adjusters, and policyholders.
Key tools include:
- MyALE HOME, the #1 temporary housing app for policyholders, providing real-time updates, communication, and transparency during displacement
- MyALE Adjuster Claims Portal, designed to streamline workflows, increase visibility, and reduce administrative burden for claims teams
“These tools are built from real-world experience,” Perman added. “They reflect what adjusters and families actually need during displacement—clarity, responsiveness, and fewer obstacles at an already difficult time.”
Measurable Impact for Carriers and Communities
ALE Solutions’ approach delivers meaningful financial and operational results for its partners. In 2025 alone, the company:
- Saved insurance carriers more than $6.6 million by taking over billing on lodging reservations
- Secured 10,500+ rooms to support adjuster housing during catastrophic events
- Booked over 5.1M room nights
The company’s commitment to service excellence is reflected in its customer satisfaction metrics:
- World-class Net Promoter Score (NPS): 74
- Google rating: 4.7
A Network Built on Longstanding Partnerships
ALE Solutions’ success is grounded in its long-term relationships with insurance carriers, adjusters, hotels, property partners, landlords, and furniture vendors—a trusted network built over decades and activated when communities need support most.
Following its acquisition by Corpay, ALE Solutions continues to strengthen its position as the industry leader, leveraging Corpay’s scale while maintaining its people-first approach.
Looking Ahead
As ALE Solutions marks its 25-year milestone, the company remains focused on the future—with plans for continued expansion, deeper investment in technology, and ongoing enhancements to the digital experience for carriers, adjusters, and policyholders.
Most importantly, ALE is celebrating the people behind the mission—its employees, partners, and clients—who have helped the company grow while staying true to its purpose.
Because when life doesn’t go as planned, ALE Solutions is still here when it matters most.
About ALE Solutions
ALE Solutions, Inc., a Corpay company, is the nation’s leading provider of technology-based temporary housing for displaced policyholders and catastrophe teams. ALE Solutions serves at the request and approval of the insurance adjuster, delivering a seamless housing experience.
Our solutions are the result of our extensive property options: hotel, corporate apartment, single-family home or travel trailer. We consider all available options and leverage our supplier relationships to meet the specific needs of the family. Our greatest strengths include saving the adjuster’s time during the claim journey, reducing additional living-related housing expenses and enhancing the insurance company’s service to the insured. For more information, please visit alesolutions.wpenginepowered.com.
