Every policyholder is different, and ALE is designed to serve them all. In this video, Sara explains ALE’s guiding principle: giving policyholders The Power of Choice. Some prefer hands-on, high-touch support, while others want to book housing independently through the My ALE HOME mobile app. ALE serves both with unmatched customer service and easy-to-use digital tools, empowering each family to navigate their housing journey in the way that works best for them.