2026 Winter Storm
Disaster Response Hub

Immediate temporary housing and logistical support for families, insurance adjusters, and catastrophe response teams impacted by severe winter weather.

Live Storm Information

Stay informed on the 2026 Winter Storm Freeze and the regions affected with these trusted resources:

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For Policyholders

Personalized housing support when you need it most

If your home has been damaged or made unlivable by a severe winter storm, ALE Solutions coordinates with your insurance carrier to secure safe, comfortable temporary housing as quickly as possible.

  • Emergency hotel stays or fully furnished rental homes to keep you and your family safe
  • Pet-friendly and accessible housing options to accommodate all household needs
  • Urban and rural placements, keeping you close to your community, work, and schools
  • Dedicated team support managing every detail of your temporary stay
  • Seamless communication and real-time updates through the MyALE HOME App

What to do next?

If you’re ready to begin the process of finding temporary accommodations, contact your insurance company and ask them to work with ALE Solutions—we’ll take it from there.

  1. Contact your insurance company or adjuster to submit a claim
  2. Ask them to request temporary housing through ALE Solutions
  3. We’ll manage placement and logistics on your behalf
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For Adjusters and Insurance Carriers

Event-specific housing solutions that streamline winter storm claims

Our winter weather housing response provides adjusters with customized placements, digital tools, and 24/7 support to reduce administrative burden during severe weather events.

  • Streamlined claim submission via com or by phone
  • Real-time visibility of ALE Limits to monitor expenditures
  • Nationwide placement network, ensuring availability even in high-demand regions
  • End-to-end policyholder coordination, from move-in to move-out
  • Tips for working winter storm claims, helping you serve policyholders faster

What to do next?

If you’re an adjuster working with ALE Solutions and need to initiate a claim, click the link below or call us at 866-885-9785.

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For Catastrophe Logistics Teams

Coordinated housing logistics for winter storm deployments

ALE Solutions partners with catastrophe response teams to provide operational housing support during major winter weather events.

  • Group lodging and extended stays for deployed adjusters
  • Real-time visibility into housing availability to aid deployment planning
  • Support for insurance villages, setting up operational hubs close to impacted areas
  • Centralized coordination with a single ALE point of contact for CAT team leads

What to do next?

If you or your team needs immediate housing to support your policyholders or Members, reach out directly to your dedicated CAT Logistics team member.

Get more information about Weather Resources and Others Tools

What people are saying

I was out of my home due to a frozen pipe breaking during the winter freeze. ALE was so great to work with, communicating regularly to ensure I was taken care of. In today's world, it’s nice to see a company so highly focused on a positive customer experience. Thank you for the great professionalism during a difficult time.
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Mark P.
Tigard, OR

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