The nation's leading temporary housing provider for displaced families.

The nation’s leading provider of technology-based temporary housing for displaced policyholders and catastrophe teams. ALE Solutions serves at the request and approval of the insurance adjuster, delivering a seamless housing experience.

Request Housing

Temporary Housing

ALE partners with adjusters to determine the best housing solution for policyholders, including extended stay hotels and long-term housing.

Policyholder Mobile App

MyALE HOME, our mobile app for displaced homeowners, allows policyholders to manage their temporary housing and receipts from any device.

24/7/365 Support

ALE representatives, in our Hotel Support Center, are available 24/7/365 helping policyholders and adjusters.

Your Trusted Source

When disaster strikes, ALE Solutions delivers a seamless temporary housing experience to policyholders

When damage or catastrophe occurs, families need more than a place to stay—they need personalized attention and support from their insurance adjuster to accomplish urgent, time-sensitive tasks. ALE Solutions, the sole housing provider for the largest carriers, works on behalf of adjusters to find displaced policyholders comfortable temporary housing in their local area within 24 hours of the initial referral.

When disaster strikes, rely on ALE Solutions

We’re the nation’s largest provider of temporary housing for displaced policyholders and catastrophe teams. Watch to see how ALE Solutions works with your insurance carrier to find you temporary housing.

What We Offer

Benefits of ALE Solutions

Cost Control

ALE partners with hotel groups around the country to get discounted rates for displaced families.
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Smart Technology

Our mobile claims portal streamlines and simplifies housing requests and gives time-sensitive notifications via email or text.
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Housing Options

ALE aims to provide each policyholder the optimal property—from extended stay hotels to short-term leases.
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Download Our App

Meet MyALE HOME, the industry’s first app designed specifically for displaced homeowners: With MyALE HOME, policyholders can manage all aspects of their temporary housing stay on any mobile device for the first time.

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MyALE Home Phone App
MyALE Phone App

1st

Temporary Housing App

Streamlined Disaster Response

ALE’s CAT Logistics Team is designed to start acting as soon as disaster strikes.

Administrative Support

ALE’s dedicated CAT Team seamlessly executes each customized CAT program, securing cost-effective, local hotel lodging and handling all needed extensions.

Boots on the Ground

Experienced CAT Team members are deployed to the affected site within 24 hours to support adjusters and secure limited hotel rooms.

Cost Control

Dedicated finance personnel review hotel room and tax charges and prepare consolidated invoices to make sure carriers are paying the correct amount.

Hotel Resources

ALE’s hotel professionals secure chain-wide and property-specific rate agreements with hotels across the nation.

What Our Satisfied
Policyholders & Adjusters Say

Navigating through a temporary housing stay can be stressful and chaotic. With ALE Solutions at your side, you will never go at it alone. Read how our satisfied policyholders and adjusters feel about their experiences with ALE.

A huge thank you to every ALE team member that handled my policyholder’s claim. They were amazed at the compassion, empathy, and caring attitude from everyone at ALE that called them or responded to the residence. Immediate response makes a difference on large fire claims! ALE Solutions provides outstanding customer service to ease the mind of someone in need. Great job and thank you!
Mark, Raleigh NC
Mark, Raleigh NCAdjuster
ALE Solutions was wonderful in placing our family of five and two dogs after a house fire. They worked diligently to find immediate placement that could accommodate us all. The communication via phone, text and email was convenient and the ALE team was always polite, helpful, and readily available. They understand urgency in placement, or an extension of temporary housing and I never felt put off or set aside waiting for what was needed. The team is helpful, and their positive customer service was most appreciated during a very difficult time.
Samantha, Evansville IN
Samantha, Evansville INPolicyholder
ALE is an excellent company! They arranged everything so quickly for us from renting the apartment to delivering furniture. My point of contact was super nice, and she made sure I received everything I needed. Thank you, ALE Solutions, for all you do!
William, New Haven CT
William, New Haven CTPolicyholder
As a landlord, I had the pleasure of working with ALE Solutions. Everything went smooth with the rental. They were able to deliver the rent checks on time to both myself and the insurance adjuster. The tenant is a family that had to move due to unforeseen circumstances in their current home. They are very happy to have found a lovely, newly renovated home they rented, thanks to ALE! Highly recommend.
Claudia, Gulfport, MS
Claudia, Gulfport, MSLandlord
ALE Solutions worked closely with me to place families with emergency housing needs into my short-term, furnished rental properties. They were easy to work with, put my properties out on their many networks, paid quickly, and were very personable. I will continue to house and help families in need with ALE.
Sandy, Salt Lake City UT
Sandy, Salt Lake City UTLandlord

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