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The trusted leader in temporary housing

For more than 20 years, ALE Solutions has been helping the insurance industry manage temporary housing claims from First Notice of Loss through the family’s return to their home so insurance adjusters can raise the level of service policyholders receive.

Simplify claims and control temporary housing costs

ALE representatives manage every part of a stay, including fielding calls from policyholders, hotel or housing placement and booking, and extending stays. Carriers of all sizes leverage our parent company, FLEETCOR’s, combined purchasing power of over 37 Million Annual Nights Stayed to control temporary housing costs.

Access industry-leading claims management tech anywhere

For adjusters, digitizing the claims journey is key. With the online claims management portal, adjusters and managers have a simple way to manage hotel and long-term claims no matter where their work takes them.

Increase policyholder satisfaction with a seamless experience

We believe that the policyholder experience, from First Notice of Loss to move out, should be as streamlined as possible. We created the MyALE HOME app to simplify the claims process - from requesting hotel stay extensions to an easier way to submit expenses.

Hotel & Housing Booking and Placement

ALE aims to provide each policyholder the optimal property—from extended stay hotels to short-term leases. Our team secures a convenient, cost-effective hotel accommodation for policyholders, typically within an hour of the First Notice of Loss, ensuring that policyholder’s immediate needs are met as quickly as possible.

Experienced 24/7/365 Support

ALE team members are trained to deliver personal, empathetic service to you and your policyholders. When an ALE representative first contacts a policyholder, they will ask about any unique requirements including pets and special needs.

Streamlined Disaster Response

ALE’s CAT logistics team starts acting as soon as disaster strikes, securing cost-effective, local hotel lodging and handling all needed extensions. Our boots on the ground teams are deployed within 24 hours to help support adjusters and secure limited hotel rooms.

What Our Satisfied Policyholders & Adjusters Say

See what makes ALE Solutions different.

"ALE Solutions was wonderful in placing our family of five and two dogs after a house fire. They worked diligently to find immediate placement that could accommodate us all."
Samantha, Evansville IN
"A huge thank you to every ALE team member that handled my policyholder’s claim. They were amazed at the compassion, empathy, and caring attitude from everyone at ALE."
Mark, Raleigh NC
"ALE is an excellent company! They arranged everything so quickly for us from renting the apartment to delivering furniture."
William, New Haven CT

New to ALE?

Many of the top carriers rely on ALE as their sole temporary housing solution. Fill out the form and someone on our team will reach out to you soon.

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