Legal and Privacy

Read Carefully before You Submit Information or Download Materials.

The materials contained in the ALE Solutions websites are provided by ALE Solutions and may be used for informational purposes only. By downloading any of the materials contained in this site, you agree to the terms and provisions as outlined in this legal notice. If you do not agree, do not use this site or download materials.

All content (copy, images, art, logos) contained in this site is copyrighted and may not be distributed, modified or reproduced in whole or in part without prior written permission of ALE Solutions and the content contributors.

The information contained on the ALE Solutions websites is subject to change without notice.

At ALE Solutions, we consider data security and your privacy extremely important.

We understand that you may be reluctant to share your personal information (such as your name, email address or phone number) through a website. Rest assured, we take all precautions to ensure that the ALE Solutions websites remain secure. We view your personal information as strictly confidential material and will not share it with any other entity.

When you fill in any form on the ALE Solutions websites, we will receive, store and process your personal information in our database and use it as necessary to communicate with you.

At certain times, we may use third-party service providers to help measure our content and advertising effectiveness and to serve ads on our behalf. These ads are shown across the Internet. We may share some anonymous, aggregated demographic information with some of these service providers, but we do not share any personally identifiable information. These third-party service providers may place cookies or web beacons on our websites, but we do not permit them to collect personal information in this process.

We also access information from third-parties that provide analytical data. Our primary analytical service is Google Analytics. We use that information to monitor and improve the ALE Solutions websites. We analyze the data in aggregate to better understand how visitors are using the ALE Solutions websites. You can access Google’s privacy policy at http://www.google.com/intl/en/policies/privacy. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

Insurance Carrier responsibilities:

  • Any changes to claim data you provide need to be promptly communicated to ALE Solutions.
  • When an adjuster or manager is terminated or resigns from your business, ALE Solutions needs to be notified as soon as possible. As a result of not receiving notice or receiving notice in an untimely manner, ALE Solutions will not be held liable for any issue(s) that may arise.
  • If your business has a security incident that may affect ALE Solutions, we need to be notified right away.

Unlawful Activity and Other Ethical Concerns

It is ALE Solutions' duty to operate at all times in an ethical and lawful manner. If you suspect that ALE Solutions', a member of its management or staff or one of our providers have conducted themselves in an unethical manner please contact us through our form at https://www.alesolutions.com/contact-us or call us at 866-885-9785 and request to report a confidential matter. If you suspect that ALE Solutions', a member of its management or staff or one of our providers have conducted themselves in an unlawful manner you may contact your local law enforcement agency. In Illinois, complaints to the Office of the Illinois Attorney General can be made via their website at https://ccformsubmission.ilattorneygeneral.net.

We appreciate your interest in ALE Solutions and value your privacy and your business.

Last Updated: October 17, 2019