Digitize Your Claims Experience

MyALE Claims Portal

Simple. Mobile. Personal.

MyALE claims management portal provides adjusters and managers a simple and convenient tool to manage policyholder housing from any device. MyALE’s sleek interface allows management of all aspects of your temporary housing assignments through an easy-to-use, consolidated and personalized dashboard.

Through proactive text or e-mail notifications, MyALE streamlines an adjuster’s most common time sensitive housing tasks. From placing a new housing request to extending a hotel stay, MyALE redefines productivity by reducing the number of phone calls per claim. Work smart, not more.

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Smart

Adjuster Interface

Claims Management

Smart

Adjuster Interface

  • On the go - Optimized user interface for all mobile devices
  • Simplified housing requests
  • Time-sensitive notifications via email or text
  • Authorize hotel or property lease extensions
  • Real-time hotel and long term housing costs
  • On demand invoices and statements
  • Manage personalized profile and customize preferences
  • One click connects you to your ALE Account Manager
Claims Management
Claims Management

One View

Manager Interface

Claims Management

One View

Manager Interface

  • Manage claims by region, team, adjuster or event
  • Reassign claims and make authorizations on adjuster's behalf
  • Track billing and open balances
  • View costs against policy limit
  • Self-serve ability to sort and filter claims data on demand
  • Analyze key performance metrics
  • Spot cost drivers along the claim cycle
  • Leverage MyALE with your smart devices for greater efficiency

ALE Training

Make your life a little easier - learn from our experience and expertise. Our training will help you improve your customer service while controlling your expenses.

Temporary Housing for ALE Claims

Our core skill-building course gives the adjuster insight into all aspects of the temporary housing process. The adjuster will learn to identify cost drivers, avoid common pitfalls, and more cost-effectively manage temporary housing for their displaced insured.

MyALE Webinars

Join us for a personal introduction to the MyALE claims portal. You will be guided through a live demonstration of MyALE from the initial login, through a tour of the adjuster and manager interfaces. Learn about the benefits of using MyALE in managing claims.

Click to access the login or register cheese