
Carrier Program
Teaming for Success
ALE is first to take the mystery out of pricing.
No two carriers are alike. Each faces a challenge to differentiate in order to retain and attract policyholders. It is no longer practical to take a passive approach to policyholders needing housing. ALE has long understood the importance of listening to the unique needs of carriers and responding with a consultative, measurable and tailored response. Expand your adjusting process at first notice of loss (FNOL) and beyond by seamlessly integrating a proven housing partner. ALE's Carrier Program is the solution.
ALE is the first housing company to offer an open-book-pricing model to our customers. This innovative approach is a central reason behind the selection of ALE as a preferred housing provider.
Carrier Program
Listen. Lend. Leverage. Learn. Loop.

We listen to your needs
- Our consultative approach matches our proven experience with a carrier’s unique needs
- Our benchmarks and key performance metrics are identified based on the carrier’s indemnity and service level objectives
- Our cost drivers are identified early in the discovery process
- Our proven housing solutions are tailored to your needs
We lend our extensive experience
- We are the industry’s most tenured team of housing professionals
- Our insightful management reports are designed around carrier needs
- We have real-time claim tracking
- We have customizable FNOL response
- We offer industry trend analysis and insight

We leverage our buying power
- You benefit from the aggregate volume of all ALE customers
- We are adept at finding short-term rentals at optimum rates
- We are the largest non-governmental renter of furniture
- We provide policyholders more than one million room nights annually
- We offer reduced indemnity exposure realized by carrier


You learn from our measuring
- We identify operational synergies to reduce cycle time and minimize touch points
- Our key metrics are analyzed to identify performance opportunities
- We optimize service to policyholders through customer service survey results
We strive for continuous improvements
- Our executives perform periodic reviews of program effectiveness
- Our fully implemented housing program leads to operational consistency
- We offer a clear escalation process for policyholder feedback
- We utilize housing program to enhance net promoter evaluations