Relocation Search Specialist

Real People. Real Solutions.
At ALE Solutions, we understand that disaster can strike at any moment, forcing families to spend time out of their home. We partner with insurance companies across the country to ensure that policyholders receive the time and attention they need to transition into temporary housing. Whether it’s three weeks in a hotel or three months in a temporary home, ALE will work with insurance companies to find comfortable housing accommodations for families when they need it most.

Relocation Search Specialist
ALE’s Long-Term Housing division seeks a Search Specialist to join our growing team. Our Search Specialists support our Relocation Department by locating appropriate housing options for families in need of temporary housing. Search Specialists work closely with other departments at ALE as well as landlords and property management teams to find properties that meet the needs of displaced policyholders.

The Search Specialist position is a full-time opportunity, requiring a Monday-Friday 8am-5pm work schedule. Candidates must possess the ability to work on many tasks simultaneously in a fast-paced environment.

 

To apply, please complete an application through our FLEETCOR Career Portal

Daily Functions of this Position:

  • Assessing housing needs for displaced policyholders.
  • Performing searches for optimum short-term housing solutions utilizing online search engines and tools.
  • Communicating with potential property owners regarding short-term lease negotiations, extension options, and monthly rent.
  • Providing updates to Relocation Specialists and National Account Managers to expedite the housing process.
  • Updating and maintaining electronic and manual files including:
    • Spreadsheets
    • Customer database
    • Pre-approval paperwork

Basic Knowledge and Skills

  • At least two years of customer service, housing or insurance industry experience.
  • A college degree is preferred.
  • Experience with Microsoft Word and Excel.
  • Strong organization, problem solving, and multi-tasking skills.
  • Team player.
  • Go-getting, solution-oriented individual.

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