Long-Term Housing Assistant National Account Manager

After losing a home, our Assistant National Account Managers are guaranteed to keep an open line of communication with our families insurance providers.

ALE Solutions is a growing company that assist families around the country who have lost their homes to natural disasters. They need temporary housing and we’re here to help. We are adding members to our Long-Term Housing Account Management team who seek a challenging, fast-pace, career-focused opportunity. We appreciate flexibility as this position may require excellent service during evenings and weekend days.

We offer a competitive benefits package that includes health, dental, vision and life insurance, FSA & Dependent Care FSA, matching 401(k), and a generous vacation, personal time off (PTO) and holiday policy. Most importantly, be a part of a supportive culture that values and promotes life-long professional development. ALE grows as its team members grow!

To apply, please complete an application through our ALE Careers portal.

Daily Functions of this Position:

  • Maintaining client relations through phone calls, email, and meetings.
  • Building and maintaining rapport with internal staff.
  • Assisting the National Account Manager with:
    • New requests from adjusters.
    • Managing all aspects of claims from initial request to final invoicing.
    • Updating and maintaining company files both electronic and manual.
    • Billing activity associated with claims.
    • Day-to-day operations of the department to ensure quality customer service.

Basic Knowledge and Skills

  • A college degree or equivalent experience.
  • 1-2 years of business experience including, but not limited, to customer service, real estate, hospitality or accounting.
  • Knowledge of Microsoft Word, Excel, and Outlook.
  • Database experience a plus.
  • Excellent verbal and written communication skills coupled with the ability to multi-task and be a team player.
  • Thoroughness, attention to detail, and the ability to work under pressure.
  • A commitment to making every individual feel that his or her contribution is important.

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