Business Analyst

Real People. Real Solutions.
At ALE Solutions, we understand that disaster can strike at any moment, forcing families to spend time out of their home. We partner with insurance companies across the country to ensure that policyholders receive the time and attention they need to transition into temporary housing. Whether it’s three weeks in a hotel or three months in a temporary home, ALE will work with insurance companies to find comfortable housing accommodations for families when they need it most.

The Business Analyst helps implement technology solutions that are aligned with company objectives.  This includes being a liaison between business units, technology teams, support teams, and management to analyze current systems and processes.  This individual will work with the Project Manager, Director of Development and CIO to prioritize projects and facilitate the project lifecycle.

This full time position requires a Monday-Friday 8am-5pm schedule, with flexibility appreciated.

ALE Benefits

Our employees excel when it comes to serving our insurance companies, policyholders, and communityWe believe in providing a generous, comprehensive benefits package that includes:

  • Health and dental insurance, vision discounts, life insurance, and flexible spending account options.
  • 401(k) plans with an employer match.
  • Vacation time, personal time, and holiday pay.
  • Continuous professional, life-long development opportunities
  • A fun, high-energy work environment, complete with a supportive management team.
  • A headquarters located off the Fox River in beautiful downtown St. Charles, Illinois.


To apply, please complete an application through our ALE Careers portal.

Daily Functions of this Position:

  • Develop an in-depth understanding of existing business process and future requirements
  • Lead and participate in business function analysis and process mapping
  • Make recommendations for system or process improvement to management
  • Gather and organize requirements for projects
  • Develop metrics to measure efficiencies before and after implementation of new tools or processes
  • Develop implementation plans for projects
  • Develop and update user, system, and data flow documentation
  • Drive business process change and implementation by working with managers, end users, and technical teams
  • Assist with quality assurance as needed including system and acceptance testing
  • Create reports that provide insight to business intelligence of the company for management
  • Conduct additional periodic and ad-hoc analysis as requested by ALE Management
  • Assist in maintaining the company project list and project details.  Work with the CIO, managers, and developers to establish priorities across all projects
  • Establish and maintain relationships with third parties/vendors
  • Additional duties as determined by evolving business needs

Basic Knowledge and Skills

  • 4 or more years of business analyst or related experience
  • Lean and/or Six Sigma Process experience a plus
  • Quantitative Analysis and Data Modeling
  • Ability to work independently or collaborate effectively as part of a team
  • High degree of flexibility, versatility, and creativity
  • Very detail oriented, organized, self-motivated, and good time management skills
  • Objectively evaluate project priorities aligned with what is best for the business
  • Excellent written and verbal communication skills
  • Microsoft Office Suite experience required, particularly Excel

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