When Your Family Looks to You, Look to Us as Your Resident Expert in Temporary Housing

Saving you time, reducing Additional Living Expenses (ALE) and enhancing your service to the insured are the benefits that ALE Solutions will bring to your claim. We have raised the bar in the temporary housing industry by focusing exclusively on serving the needs of the adjuster in meeting the housing requirements of their displaced policyholder.

Our insight and appreciation for the unique needs of both parties enable us to provide you and your policyholder with the optimal housing solution whatever the situation – the solution that’s both convenient and appropriate for your policyholder, and cost-efficient for your company.

Thank you ALE both for all of your assistance over the years in helping our policyholders during their time of loss. It's always been a pleasure to work with you and your team. I value your efforts in making the housing experience for our customers as simple as you do.



Rowena Zimmers

Founder & President

ALE Solutions

At an early age, I learned that hard work, passion, and commitment lead to success.

My mom paved the way for our family to realize the "American Dream." I was only 2 when my mom left behind my dad and her 4 children and immigrated to the United States from the Philippines in search of a better opportunity for us.

While my mom was in the U.S., my grandmother taught me how to survive. She used to take me to the open market every weekend, where we would find a good location to set up our bamboo mat and sell the vegetables we grew.

My mom juggled 2 or sometimes 3 Nursing jobs. After 5 years, my mom's dream finally came true! She became a U.S. Citizen and had saved enough money to bring all of us to this country. My mom’s strong work ethic, determination and vision taught me always to give 110% and to "Dream Big!" Thanks, Mom!

In 2001, I realized a dream of my own and started ALE Solutions from the basement of my home. I was determined to build a company based on integrity and heart.

From paying my way through college at the University of Illinois–Chicago to pursuing careers in retail, advertising and consulting – I love a challenge.

My prior experience in the temporary housing industry sparked ideas about building a better mousetrap. I launched ALE with a desire to provide an easier and more transparent way to serve the needs of displaced policyholders.

Driven to be the best that I can be, I find joy in making memorable experiences for our customers.

As ALE grew, so did my family. I am the mother of three boys, who bring out the kid in me. They challenge me to imagine what the future will look like, and convict me to stay ahead of technology and never to take business for granted.

I want our clients to rely on ALE to create innovative, fun, easy-to-use solutions.

Today, I am involved in every facet of ALE, working with management to ensure the company delivers exemplary service and exceeds the needs of insurance carriers. ALE has grown into a dynamic, nationwide temporary housing company that employs hundreds of people and serves thousands. It humbles me to see the commitment that everyone on the ALE team exhibits as they go above and beyond for our customers.

Though we have experienced tremendous growth, I remain passionate about being available to any customer, anytime with one phone call. I love my job!

My vision for the future includes continued company growth that benefits both customers and employees.

"God has blessed me, and I want to be a good steward of that blessing for others."

Tony Frank

Corporate Legal Counsel

Tony Frank grew up in Davenport, Iowa and obtained his Bachelor of Arts from The University of Iowa, majoring in Psychology and Philosophy, with a minor in Music. He then attended law school at The University of Iowa, College of Law, and received his Juris Doctorate in 2010. Before joining our team at ALE Solutions, Tony worked as an attorney for The Shindler Law Firm in Schaumburg, IL. Tony and his wife Chloe married in June 2015.


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ALE Solutions


Helping families beyond the storm

ALE Solutions extends a helping hand worldwide through its nonprofit arm, ALECares.

ALECares' mission is two-fold: to directly assist families who are uninsured or underinsured, and to raise consumer awareness of the importance of properly insuring residential properties.

ALECares’ volunteers have been on-site at shelters providing water and food to disaster survivors. They also have offered furniture and housewares to families placed in rental units, and additional night stays at hotels for the underinsured.

The passion behind the nonprofit stems from seeing families go without housing in times of disaster. A portion of every placement goes toward ALECares, allowing our specialists to give back with every event.

Read the stories


Projects and press on our ventures in temporary housing. Inquiries: news@alesolutions.com

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ALE launches MyALE HOME, the industry’s first app designed specifically for the displaced homeowner.

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ALE is now a FLEETCOR company

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ALE Solutions Celebrates 20 Years

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ALE Solutions marking 15 years in St. Charles!

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ALE Solutions' new headquarters is coming soon!

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The ALE website is now available in Spanish to better inform and serve our Spanish-speaking customers!

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ALE Solutions is proud to be a part of #WhatMakesChicago from JPMorgan Chase.

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ALECares assists family after historic torrential downpour destroyed their Colorado home.

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ALE in Forbes: "Providing Short-Term Housing For People Displaced By Natural Disasters"

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ABC 7 Chicago News features ALE Solutions: "When Disaster Strikes"

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