Each vendor is unique, so how to you decide which one to choose? Adjusters choose to partner with ALE Solutions because we help them do their jobs easily and efficiently. Our experience in the industry, expert technology, and performance metrics makes us the temporary housing provider adjusters count on and trust. Here are the five reasons you should choose ALE’s Carrier Program:
1. Established hotel network for emergency housing
ALE has been providing temporary housing to insureds and adjusters for over 20 years. Our hotel volume exceeds that of all our competitors combined and thanks to our parent company FLEETCOR, our hotel network has expanded exponentially – ensuring adjusters have plenty of available housing options for policyholders during a CAT.
2. Expanded, nationwide property database
One of ALE Solutions’, strengths is in identify cost-effective temporary housing to insureds and adjusters. Our expanded nationwide properties database allows us to provide temporary housing options not available to others. Our specialists work with the insured to understand their housing requirements, special accommodations such as: special needs, pet friendly, kitchens, and furniture to ensure the temporary stay is as comfortable as possible.
3. Rental furniture at discounted prices
Many families need to rent furniture for their temporary housing. Rather than reach out to yet another vendor, ALE handles furniture rentals as well. In fact, we’re the largest furniture rental customer in the United States. Adjusters can access discounted prices to keep the price of furniture, housewares, and appliances low.
4. Experienced 24/7/365 support
We’re here for you day and night, holidays, all 365 days of the year to secure chain-wide and property-specific rate agreements with hotels across the nation. In addition to our Hotel Call Center, the MyALE.com adjuster portal gives adjusters and managers a simple way to manage hotel and long-term claims from any device.
5. Expert technology with customized management reports
Our advanced technology applications and platform integrations provide efficiencies for adjusters to handle all aspects of the claims process.
ALE developed the MyALE.com Claims Portal as a one-stop, cloud based solution that allows adjusters to easily initiate and manage claims, extend hotel stays, access invoices, and capture receipts while enforcing limits.
ALE created the MyALE HOME app, an easy-to-use application designed specifically for policyholders. Through the MyALE HOME app, policyholders now have a direct line of communication to their points of contact, a complete overview of past, present, and future temporary housing information and, an easy way to submit their receipts for faster reimbursement.
ALE also establishes benchmarks and key performance metrics, based on the carrier’s service-level objectives, so carriers receive customized management reports.
ALE Solutions, the leading temporary housing provider, tailors our housing solutions to each carriers’ needs to give them a consultative, measurable program. Let us help you get started. Learn more about how ALE supports adjusters here.